Privacy Policy

1.1. Personal Information You Provide You may provide and we may collect personal information about you when you create a profile and subscribe to the service, such as your email address and phone number. Your credit card information is collected by third party payment processors and not by us.  You can choose not to provide any information that is affirmatively requested of you. However, this may limit your ability to use our Services. We may also collect information from you if you communicate with us. This information may include sensitive personal data or information. This information may be matched with and stored in connection with personal information provided or collected in connection with the Website.

1.2. Information Collected Automatically We collect, log and file information that is automatically reported by your device each time you access our Services.  For example, when you access the Website, our servers automatically record certain information that your web browser sends whenever you visit any website.  These server logs may include information such as your web request, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other similar information which constitutes as personal information.
We may use mobile analytics software and various backend systems to analyze certain information regarding your use of the Services such as page views, and transaction-related information that may constitute personal information or sensitive personal data or information.
In general, we will store this information in an anonymous aggregated form; however, our third-party tracking partners may store certain information, such as page views, in a manner that can be associated to specific users and may constitute personal information.  We use persistent and session cookies on our Website.  A persistent cookie remains on your hard drive after you close your browser and may be used by your browser on subsequent visits to the Website.  Persistent cookies can be removed by following your web browser’s directions.  A session cookie is temporary and disappears after you close your browser.  You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent.  However, you may experience some changes in your ability to use the Website.
We do not collect specific information about your location from your mobile device, but we do log your IP address, which can be used to approximate location.  We use IP addresses only for activities necessary to maintain or analyze the Service; perform network communications; authenticate users or personalize content; protect the security or integrity of the user and the Service; ensure legal or regulatory compliance; or fulfill a request of a user.

We may use information we collect for a variety of purposes, including: (a) to operate the Services, monitor the effectiveness of the Services, improve the content of the Services, and improve layout and design; (b) to help provide you with a smooth, efficient user experience, (c) to monitor, analyze, and describe usage patterns and performance of the Services, including aggregate metrics such as total number of visitors, traffic, and demographic patterns, (d) to conduct system administration and system troubleshooting and to diagnose or fix technology problems, (e) to comply with legal requirements and processes (for example, in response to subpoenas, court orders, and law enforcement or governmental requests or investigations), and to protect our legal rights or the rights of others (for example, by working to reduce the risk of fraud or misuse of the Services), (f) to enforce our Terms of Use or other policies or agreements, (g) with respect to information collected through the Website described above, to assist in marketing efforts, including, for example, by tailoring and serving advertisements, and by tracking the effectiveness of marketing efforts, (h) in connection with a business transaction, such as the bankruptcy or liquidation of, sale of, purchase of, or merger with our business or another business.

We will retain your information for as long as is reasonably necessary in relation to the purposes for which this data was collected.  In many instances, we will retain your data while it is necessary for your use of the Service, which may include maintaining this information beyond when you cease using the Service.  For instance, the TF may retain users’ data for the following purposes (a) to develop new features and improve the Services; (b) to support subsequent customer service inquiries; (c) to improve the safety and security of the Services; or (d) comply with our legal obligations.

The TF will not rent or sell your personal information to others, nor will we share your personal information with independent third parties for marketing purposes.  To operate the Service, however, we may share your personal information with our agents, representatives, and contractors so they can provide us with support services and other features.  Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information. Below are categories of recipients of your personal data and some examples of the third parties in that category to whom your personal information may be shared.  The third parties to whom your personal information may be shared, shall comply with reasonable security practices and procedures for data protection in accordance with Indian laws.  If you would like more information on any of these categories or specific recipients, please contact us at contact@trueandfair.pros
- Partners and staff of TF

The TF will disclose your personal information including sensitive personal data or information, where required to do so by law if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security or integrity of our Service; (c) to exercise or protect the rights, property, or personal safety of the TF, our users or others; and/or (d) in cases where we have obtained your prior consent.

We primarily store personal information including sensitive personal data or information, on servers located and operated within India.  If you reside outside India, in order to provide and operate the Service, we may send and store your personal information outside of the country where you reside or are located, to India. Therefore, our collection and use of your personal information is subject to India’s laws related to privacy and use of personal data and information.
These laws may be less protective than those applicable to you in your country of residence.  By accepting the terms of this privacy policy, you acknowledge, agree and consent to the transfer to and processing of personal information on servers located outside of the country where you reside, including India, where laws may be different and less protective than those in your country.

Before collecting any personal information or sensitive personal data or information, we ask for your consent on our website.  By clicking on this option, you provide consent for the collection, processing and transferring of your personal information or sensitive personal data or information.  You may, choose to decline to share certain personal information or sensitive personal data or information with us, in which case we may not be able to provide to you some or all of the features and functionality of the Service.  You may update, correct, or delete your profile information and preferences at any time by accessing your account preferences page on the Website or contacting us at contact@trueandfair.pro.  Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. To update, correct, or delete any other personal information or sensitive personal data or information, please see the Individual Rights section below for more information.
If you receive promotional email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving promotional email from us, and any other promotional communications that we may send to you from time to time, by sending your request to us by email at contact@trueandfair.pro. Please be aware that if you opt-out of receiving promotional email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may receive promotional communications from us that you have opted-out from during that period. Additionally, even after you opt-out from receiving promotional messages from us, you will continue to receive administrative messages from us regarding the Service.s

You have the right to access and update any personal information or sensitive personal data or information that we have collected.  Some sensitive personal data or information, such as the account holder’s name and other details like location and phone number can be found and updated using the account management on the Website.  For reviewing any personal data beyond this, please submit a request using the contact information at the end of this section. We may request more information to confirm your identity before modifying any data collected. You are also entitled to withdraw your consent that was provided earlier.

Please use the below information when submitting a request to exercise any of the above rights. Please do not submit requests across multiple communications channels. We will make all efforts to respond to your request within a reasonable timeframe.
Email: contact@trueandfair.pro
Physical Mail: 65, Akshaya Redstone, Whitefield Hosakote Main Road, Kannamangala Post, Bangalore - 560067

The TF takes what it believes to be commercially reasonable physical, electronic, and procedural safeguards to protect personal information in accordance with applicable law. However, since no security system is impenetrable and “perfect security” does not exist on the Internet, we cannot guarantee the security of personal information including sensitive personal data or information.  We have put in place procedures to respond to any suspected personal data breach and will notify you when we are legally required to do so.

We may send you, or you may elect to sign up to receive, emails from us. To help us understand whether we are providing information of interest to you, we may include software code or other tracking technologies in our emails to monitor whether you opened a particular email, whether you have clicked on the images and/or links in the email, the date and time the message was opened, and whether your computer is capable of receiving HTML-based email. We endeavor to allow you to PRIVILEGED & CONFIDENTIAL unsubscribe at any time from our email programs by clicking on the unsubscribe link at the bottom of any email message. We reserve the right to send you service announcements or similar administrative messages, without offering you the opportunity to opt out of receiving them.

The Services may contain features or links to websites and services provided by third parties. Any information you provide on third-party websites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Website. We are not responsible for the content or privacy and security practices and policies of third-party websites or services to which links or access are provided through the Services. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

The details of the Grievance Officer are available on our Website

We reserve the right to update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this Privacy Policy. We encourage you to check this page periodically for any updates. If you continue to use the Service following the posting of an updated version of this Privacy Policy, we will treat your continued use as acceptance of the updated version. If we make material changes to this Privacy Policy, we may notify you more prominently.